Agreement governing use of Karford Securities' services and platform
Important: Please read these Terms and Conditions carefully. By accessing our website or using our services, you agree to be bound by these terms. If you do not agree, do not use our services.
By accessing our website, creating an account, or using Karford Securities' services, you ("Client" or "User") agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you are acting on behalf of an entity, you represent that you have authority to bind that entity to these terms.
Karford Securities provides:
Specific services are documented in individual client agreements and statements of work.
To use our Services, you must:
We reserve the right to verify your identity and eligibility at any time.
Account Registration: You agree to provide accurate information and keep your login credentials confidential. You are responsible for all activities conducted through your account.
Security: You must use multi-factor authentication and change your password regularly. Notify us immediately of any unauthorized access.
Platform Access: We reserve the right to restrict or suspend access if we suspect unauthorized use, violation of these terms, or regulatory compliance issues.
Technical Issues: We are not liable for service interruptions, technical failures, or platform unavailability beyond our reasonable control.
RISK DISCLOSURE: All investments carry risk, including potential loss of principal. Past performance does not guarantee future results.
No Guarantee: We do not guarantee investment performance, specific returns, or recovery success. Our services are based on best judgment and analysis, not guarantees.
Suitability: Before engaging our Services, you should review suitability documentation and ensure our approach aligns with your risk tolerance and investment objectives.
Fee Structure: Fees are documented in your client agreement and are based on:
Payment Terms: Fees are typically charged quarterly in advance. Invoices are provided at the beginning of each period.
Additional Costs: You are responsible for:
Fee Modifications: We reserve the right to adjust fees with 30 days' written notice. Fees increase annually in line with CPI or as agreed in your client agreement.
Our IP: All intellectual property on our Platform — including software, algorithms, models, reports, analysis, and Content — is our exclusive property protected by copyright and trademark laws.
Limited License: We grant you a limited, non-exclusive, revocable license to use our Platform for authorized purposes only. You may not:
Client Data: You retain ownership of your portfolio data and investment information. We may use anonymized, aggregated data for model improvement and market analysis.
You agree not to:
Violations may result in immediate account suspension, legal action, and reporting to authorities.
LIMITATION OF LIABILITY: To the maximum extent permitted by law, Karford Securities shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, or data.
Liability Cap: Our total liability to you for all claims arising from these Terms shall not exceed the fees you paid in the 12 months preceding the claim.
Exceptions: This limitation does not apply to:
You agree to indemnify and hold harmless Karford Securities, its officers, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from:
Informal Resolution: In the event of a dispute, contact our Client Services team to attempt good-faith resolution within 30 days.
Mediation: If informal resolution fails, the parties may pursue mediation through Hong Kong's Mediation Accreditation Scheme.
Arbitration: If mediation does not resolve the dispute, it shall be settled by arbitration under the Hong Kong International Arbitration Centre (HKIAC) Rules. The arbitration shall be:
Jurisdiction: Each party waives the right to pursue litigation in court, except for emergency injunctive relief or regulatory proceedings.
Termination by Client: You may terminate your account by providing 30 days' written notice. Outstanding fees and expenses remain payable.
Termination by Company: We may terminate services immediately if:
Effect of Termination: Upon termination, we will:
We may modify these Terms at any time. Changes are effective when posted on our website. Continued use of our services after changes constitutes acceptance of the modified Terms. We will notify you of material changes via email at least 30 days in advance.
These Terms and Conditions are governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to Hong Kong law and the exclusive jurisdiction of Hong Kong arbitration.
For questions about these Terms and Conditions, please contact:
Legal Department
Karford Securities Limited
Email: legal@karford.hk
Phone: +852 2234 5678
Address: 2801 World Finance Centre, Central, Hong Kong